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Cybersecurity for Senior Care Leaders

Prepare senior-care leaders for risks that exploit trust

Senior-care environments connect residents, families, staff and outside service providers. A suspicious request can affect information, money or the continuity of everyday care operations.

ICAR helps leaders build a practical understanding of those situations and the learning their teams may need.

Leadership context

What a suspicious request can affect

One message can reach residents, families, staff and outside service providers.

  • It can affect

    Information

  • It can affect

    Money

  • It can affect

    The continuity of everyday care operations

Topics

Recognize the decisions within the role

Learning addresses six areas of risk that leaders and their teams may meet.

  • Phishing
  • Impersonation
  • Fraudulent communications
  • Ransomware awareness
  • Account habits
  • Sensitive information

It also examines how staff recognize and report something that does not fit normal practice.

Scenarios

Discuss realistic situations

A scenario might involve any of the following.

  1. Situation

    A request that appears to come from a family member

  2. Situation

    A supplier payment change

  3. Situation

    Unusual access during a disruption

Participants consider

  • Identity
  • Authority
  • Information handling
  • Escalation
Community connection

Connect leadership and community learning

Staff development and resident education have different needs.

Staff development

ICAR helps leaders build a practical understanding of these situations and the learning their teams may need.

Resident education

A separate community session can support older adults with everyday digital-safety questions in an accessible format.

Community Education
Questions

Before you get in touch

Not sure how to describe the audience you want to prepare? Ask for the current program details.

Who is this program for?

Senior-care leaders, with learning their teams may need. ICAR helps leaders build a practical understanding of risks that exploit trust.

What does the learning address?

Phishing, impersonation, fraudulent communications, ransomware awareness, account habits and sensitive information. It also examines how staff recognize and report something that does not fit normal practice.

What kinds of situations are discussed?

A scenario might involve a request that appears to come from a family member, a supplier payment change or unusual access during a disruption. Participants consider identity, authority, information handling and escalation.

Is there learning for residents?

Staff development and resident education have different needs. A separate community session can support older adults with everyday digital-safety questions in an accessible format.

How do I find out what is included?

Ask for current program details and discuss the audience you want to prepare.

Discuss senior-care learning

Ask for current program details and discuss the audience you want to prepare.

Discuss Senior-Care Learning